We give energy advice

Who are we?

The Energy Advisory Service (TEAS) helps support Western Isles residents lower their household energy costs by providing a free, impartial, confidential and bespoke advice service.

Scottish House Condition from 2019 shows that 40% of the Western Isles homes are in fuel poverty in comparison to the national average of 24%.  Extreme fuel poverty in the Western Isles is 24% again in comparison to the Scottish National Average of 12%.

The team of experienced and bilingual energy advisors aim to help people live more sustainable, healthier and affordable lives by drawing on their wealth of knowledge and extensive access to resources. This includes:

  • advice on the best ways to use heating controls effectively
  • understanding energy bills and tariffs; switching suppliers
  • increasing the energy efficiency of homes by identifying eligibility for smaller measures
  • help to source the most energy efficient appliances
  • assistance applying for Warm Home Discount and Priority Assistance funds
  • hand-holding through fuel debt relief applications
  • encouraging householders to reduce carbon emissions through behavioural change

Home Visit

Fuel Poverty Work

Outreach Work

We Negotiate On Your Behalf

British Gas Energy Trust Project

“It is wonderful to find we have this kind of assistance in the islands, where we have fuel poverty.”


“The officer giving me advice was an amazing help. Lovely person and willing to help with anything.”


“Your member of staff was extremely helpful. Their help and advice made switching our energy supplier easy.”