We help vulnerable householders
Who are we?
We are the Care and Repair Service and we aim to deliver a high quality service to assist older or disabled owner occupiers throughout the Western Isles remain in their homes. The service also undertakes repair work and identification of safety issues and hazards within the home.
What do we do?
The Care and Repair service manage the delivery of major adaptions consisting mainly of level access showers and access ramps along with handrails and stair lifts.
We deliver the minor works scheme providing grant assistance with a variety of measures including, but not limited to, window and door replacement, rainwater goods replacement, re-slating and essential roof repairs. The Home Safety Service focuses on all aspects of safety in the homes of older and vulnerable owner occupiers.
The wheelchair fleet throughout Lewis and Harris is serviced and maintained under a Service Level Agreement from NHS Highland.
We also offer consultancy services to those who are unable to access our funding streams.
Acting as agents for individual clients we arrange for disability adaptation works fully or part funded by the Comhairle, IJB and a range of other local funding bodies.
The Minor Works Scheme (MWS) receives annual funding of £65K to enable the scheme delivery from the Butt to Barra. At present the maximum total job value is capped at £7.5K. The grant covers the labour element of the work up to £2.5K with the client funding the material cost up to the 5K limit.
The Home Safety Service focuses on promoting all aspects of safety in the homes of older and vulnerable owner occupiers. In addition, working in partnership with the OT department enables delivery of the much valued temporary ramping service.
The wheelchair fleet throughout Lewis and Harris is serviced and maintained under an SLA from NHS Highland. The objective of this Service Level Agreement is the provision of a planned preventative maintenance (PPM), and repair service for NHS Highland Wheelchair Service patients living in NHS Western Isles. This service is carried out to all types of chairs across the Western Isles and supports complex manual chairs; power chairs and standard fleet. Works TIG can provide are, Servicing / repair / replacement / fitting / adjustment of parts of a range of wheelchairs according to work instructions issued by the Wheelchair Service. Parts include:“Professional, knowledgeable and kind. Treated us with the utmost respect and never judged our circumstances.”
PENELOPE BEATON
“I can’t thank TIG and my officer enough for all they did in helping me at what was a very trying and difficult time.”
MURDO HOSSACK
“A welcome and helpful intervention at a very stressful time. We are truly grateful.”
TRACEY MACKILLOP